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Terms and Conditions

Welcome to Dirty Brown. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from Dirty Brown. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We take great care to ensure that the descriptions, prices, and availability of products are accurate. However, we cannot guarantee that product images displayed on your screen will match exactly due to color variations of displays.

3. Orders

All orders placed are subject to acceptance and availability. We reserve the right to refuse an order if we are unable to process or fulfill it. In such a case, you will be notified promptly, and any payments made will be refunded.

4. Pricing and Payment

Prices for our products are shown on the website and are subject to change without notice. We accept payments through the secure payment methods available on our platform. By placing an order, you authorize us to charge your selected payment method for the total amount, including taxes, shipping, and any applicable fees.

5. Shipping and Delivery

We aim to process and dispatch your order as quickly as possible. Delivery times vary based on location and shipping method selected. We are not responsible for delays caused by third-party carriers. Once your order is shipped, you will receive a confirmation email with tracking information.

6. Returns and Exchanges

If you are not satisfied with your purchase, please contact us within [number of days - e.g., 14 days] of receiving your order to arrange for a return or exchange. Items must be unused, in their original condition, and accompanied by the original receipt. Please note that custom and one-of-a-kind items may not be eligible for return.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the processing of your data as described in our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Dirty Brown shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: rachel@sewdirtybrown.com